Department: Public Utilities About Our Job Join Sarasota County this summer for the opportunity to experience hands-on production support for our Customer Information Systems (CIS). Tasks include monitoring jobs, executing reports, coordinating with vendor to resolve issues, and project management. Additionally, other learning experiences can be developed in relation to intern’s interest and area of study within the field of Customer Service and Technical Services. Job Description: Are you interested in getting hands-on experience in your chosen field? Do you want to make a difference in your community? Intern Sarasota County dedicated to providing students with an unsurpassed learning experience and insight into the dynamic world of public sector employment. Develop new skills you can apply in the workplace. Gain skills that will enhance your resume and increase your career options while exploring public service! Observe and participate in tasks and responsibilities preformed daily by skilled professionals. Experience workplace culture, office dynamics, and business etiquette. Your internship will include impactful hands-on work within a department, networking, professional development, and building long lasting connections with other interns, mentors and Sarasota County team members. Gain additional experience in Smartsheet, Business Process development/documentation, application monitoring, coordination with vendors, Naviline, Cognos and other applications. Additionally, other learning experiences can be developed in relation to intern’s interest and area of study within the field of Customer Service and Technical Services. The program will provide the intern with a constructive review and evaluation of their skills and competencies, providing growth opportunities and direction to further professional and educational development. By the end of the internship, the intern will learn how to: Daily system monitoring checks/execute and update reports Coordinating with vendors to resolve application issues Create weekly and monthly status reports which are shared with Public Utilities leadership Creation and maintenance of User IDs Project Management Learn current processes and document them for others to follow by creating Standard Operating Procedures (SOPs) Collaborate with your department colleagues to make and influence real changes. Internship Program Responsibilities: A presentation to the County Administrator and other County Leadership staff is required at the close of the internship program. Participate in all organized intern events and trainings. Your Internship Includes: Competitive wage Hands-on work experience Professional headshot 1-1 mentoring with county staff Professional Development Events: Civics 101 & Facility Tour Own Your Career Business Etiquette & Professional Networking Philanthropy & Your Career Board of County Commission Public Hearing Session Speaking for Success About You Minimum Qualifications: At least 18 years old, or age 16 with parental consent. High school diploma, or equivalent (if applicable). Eligible to work in the United States – we love local, national, and international students! Currently seeking a diploma or degree through an accredited secondary or post-secondary educational program, or within 12 months after graduation. Preferred Qualifications: Candidates currently working toward a bachelor’s degree (or higher) in Business Administration/Management, Computer Science, Information Systems or closely related field. About Everything Else Program Dates: The 2023 internship program will begin onMay 22, 2023 and end on August 11, 2023. Internship Hours: 40 hours/week, Monday-Friday, 8:00 a.m.-5:00 p.m.; some departments vary. Pay Range: $13 per hour (high school student) up to $20 per hour (Grad/Masters student), based on your credit hours earned. #J-18808-Ljbffr
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