Salary Starting at $23.00/hour
City Medina
State/Province Ohio
Zip/Postal Code 44256
Country United States
Industry Restaurant/Food Services
Job Type Full time
Company: Chick-fil-A Medina (OH) Tony Morgano, a Medina native and former Navy submarine officer, opened Chick-fil-A Medina in 2021 with a vision to develop people, serve the community, and pursue operational excellence. Chick-fil-A Medina is known for its strong culture, leadership development opportunities, and community involvement through family events, Kids Eat Free nights, and local partnerships throughout Medina County. With a structured growth path from Team Member to Executive leadership, Chick-fil-A Medina is committed to helping team members build valuable skills, grow as leaders, and reach their full potential. Chick-fil-A Medina is a growing $7 million+ restaurant that has experienced consistent year-over-year growth while continuing to invest heavily in people development, training, and leadership systems. Chick-fil-A has received the highest customer satisfaction scores among quick-service restaurants for 11 consecutive years. Chick-fil-A is the largest quick-service chicken restaurant chain in the United States and one of the fastest-growing restaurant brands in the nation. Chick-fil-A has been recognized by Forbes for Best Customer Service (2026), America's Dream Employers (2026), America's Best Companies (2026), America's Best Large Employers (2026), Most Trusted Companies in America (2026), Customer Experience All Stars (2024), Best Brands for Value (2025), Best Brands for Social Impact (2023), Best Employers for Women (2023), and The Halo 100 (2022). Chick-fil-A has invested more than $244 million in Team Member scholarships since 1973, including more than $29 million awarded in 2026 to more than 16,000 recipients, the largest annual scholarship investment in the company's history.
Value and Appreciate Employees
Health Insurance Contribution
IRA with Matching
Paid Time Off
Employee Meals
Uniform Allowance
Performance Bonus
100% Tuition & Books Covered through the University of the Cumberlands
Sundays Off
Structured Leadership Development Program
Investment in Professional Certifications and Training
Clear Path to Advanced Leadership Opportunities
Overtime Available
Opportunity
We are seeking a Back of House (Kitchen) Director to join our leadership team at Chick-fil-A Medina, with a specific focus on leading evening kitchen operations. This is a high-impact leadership opportunity for someone who is passionate about developing people, building high-performing teams, and driving operational excellence. As the Back of House Director, you will lead one of the most critical areas of the restaurant by coaching leaders, developing Team Members, and ensuring exceptional food quality, food safety, and operational execution every day. Working alongside an experienced leadership team and dedicated morning kitchen leadership, you will have the opportunity to focus on building a strong evening operation rather than trying to oversee every daypart. You will help develop leaders, strengthen systems, solve operational challenges, and create a kitchen that performs consistently whether you are physically present or not. If you enjoy leading people, creating structure, solving operational challenges, and building something that lasts, this is an exceptional opportunity to grow your leadership career while making a lasting impact.
Your Impact
Lead and develop a high-performing Back of House team of 30+ Team Members
Take ownership of evening Back of House operations and performance
Coach, mentor, and develop future leaders through intentional leadership development
Build a culture of accountability, ownership, and operational excellence
Oversee closing Back of House operations, ensuring remarkable food quality, speed, and accuracy
Recruit, interview, onboard, and develop Back of House Team Members
Own labor scheduling, staffing plans, and team accountability
Drive food safety, cleanliness, and Chick-fil-A operational standards
Monitor and improve key performance metrics including food cost, waste, labor efficiency, and operational execution
Identify opportunities to improve systems, efficiency, and profitability
Partner with the Executive Leadership Team to achieve long-term restaurant goals
Help create an environment where people are challenged, developed, and equipped for future leadership opportunities
Background Profile
Minimum of 2 years of leadership experience in a restaurant, hospitality, or similar fast-paced environment
Proven experience leading and developing teams
Demonstrated ability to hold others accountable while building positive relationships
Strong organizational, communication, and problem-solving skills
Experience managing multiple priorities in a fast-paced environment
Availability to regularly work approximately 3:00 PM–11:00 PM, including Fridays and Saturdays
Passion for coaching others and building high-performing teams
Experience with scheduling, food safety, inventory, or operational metrics is preferred
Chick-fil-A experience is a plus, but not required
Passion for Chick-fil-A's values and servant leadership philosophy
Apply now and you will be contacted ASAP.
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